Panel: Surveillance Capitalism

Data Driven Business Models, their Societal Impact, and the Role of Academic Communities

A large portion of the software side of the IT infrastructure, including web search, email, and social media, is in many cases provided free to the end users. The business model that enables this involves customized advertising and sometimes behavior manipulation, powered by intensive gathering and cross-correlation of detailed personal information. The companies built on this model have global reach, but are primarily headquartered in the US and China. They provide some great products and services at no upfront cost to the end users. But the model has a dark side as well, with negative impacts for privacy, autonomy, human dignity, and democracy. The purpose of this panel is to provide a forum for CSCW researchers to discuss this business model, and especially how alternatives to it could emerge through a combination of regulation, law, and technological innovation, with a focus on Europe and the EU.


Volker Wulf. Professor in Socio-Informatics at the University of Siegen in Germany


Maximilian Becker. Chair for Data Protection Law and IT-Law at the Institute for Legal Informatics, Leibniz University, Hannover, Germany.

Alan Borning. Professor Emeritus in the Paul G. Allen School of Computer Science & Engineering, University of Washington, Seattle USA.

Yuuki Hara. Researcher at Hitachi, Ltd. Research & Development Group, Global Center for Social Innovation, Tokyo, Japan.

Jingjing Liu. Socio-Informatics and China Studies, University of Siegen

Daniela Stockmann. Professor of Digital Governance in the Centre for Digital Governance, Hertie School, Berlin, Germany.

The panel will take place on Tuesday, June 16, from 15:30 – 17:00 (German Time, UTC+2) via Zoom.