Schedule

09:00 – 09:10: Welcome

09:10 – 09:30: Introduction round

09:30 – 10:30: Presentation-based feedback: Session 1

Chair: Heloisa Candello, IBM Brazil
Feedback Committee: Monica Divitini, Norwegian University of Technology; Gabriela Marcu, University of Michigan; Fabiano Pinatti, University of Oslo

Co-designing a Socio-Technical Solution to Mitigate Workplace Communication Overload: An Interdisciplinary Practice-Based Study
Maria Sol Romero Goldar, University of Toulousse

Analysing and Visualising the Rhythms and Flows of Hybrid Work
Jennifer Gerbl, University of Koblenz

Frictional AI: Designing Desirable Inefficiencies in Decision Support Systems for Knowledge Work
Chiara Natali, University of Milan-Bicocca

Design of Data Literacy Assets-based Learning Strategies with Marginalized Communities Inspired by Paulo Freire’s Pedagogy
Luciana Brito, Federal University of Rio de Janeiro

Critical Perspectives of Infrastructures in the Field of Migrant Reception
Isabella Corieri, Syracuse University

Exploring Collaborative Practices in Qualitative Analysis: The Case of GTM
Margaux Coeuret, Troyes University of Technology

10:30 – 11:00: Coffee break

11:00 – 12:30: Presentation-based feedback: Session 2

Chair: Fabiano Pinatti, University of Oslo
Feedback Committee: Heloisa Candello, IBM Brazil; Monica Divitini, Norwegian University of Technology; Gabriela Marcu, University of Michigan

Social Media Influencers and Consumer Behavior: Online Shopping Trends among Saudi Women
Hadeel Alhomaid, Lancaster University

Supporting the Appropriation of ERP Systems in SMEs: A Practice-centred Approach
Philipp Rutz, University of Siegen

The Agency of Artificial Intelligence in microsocial decision making in the Ministry of Works and Transport: An analysis of the User-AI Interaction in U-Turn System
Jason Leach, University of Ottawa

Understanding the Changes in Railway Maintenance Work: A Sociotechnical Perspective
Alexis Lauferon, Troyes University of Technology

What Remains of Containment? Evolution of Artifact Ecologies in Civil Security Organizations
Lisa Formentini, Troyes University of Technology

12:30 – 14:30: Lunch

14:30 – 15:30: Poster-based feedback

15:30 – 16:00: Coffee break

16:00 – 17:30: Panel: Life During and After PhD

Moderators: Heloisa Candello, IBM Brazil; Fabiano Pinatti, University of Oslo
Panellists: Miria Grisot, University of Oslo; Myriam Lewkowicz, Troyes University of Technology; Dakuo Wang, Northeastern University

Gunnar Ellingsen (UiT Arctic University of Norway), Miria Grisot (University of Oslo), Morten Hertzum (Roskilde University) and Anna Sigridur Islind (Reykjavik University)

Website: https://mortenhertzum.dk/EHR2024.html

Abstract:
Electronic health records (EHRs) support healthcare professionals in their treatment of patients by providing the means to order, document, and follow up on the steps taken to care for each patient. To fulfil this function, EHRs are complex systems with numerous features and associated work processes. As a result, the implementation of EHRs in healthcare institutions is a major undertaking, which has received sustained attention in computer-supported cooperative work (CSCW) and other research fields. This workshop aims to provide a forum for participants to get updated on current CSCW studies of EHR implementations and create connections with a select group of researchers who study EHR implementations from a CSCW perspective. Within the overall theme of implementing EHRs, the workshop specifically focuses on the objectives, obstacles, and outcomes of such implementations. The key activities at the workshop will be presentation of the participants’ position papers and thematic group discussion.

Kristina Popova (KTH Royal Institute of Technology), Joana Chicau (Creative Computing Institute at the University of the Arts London), Rebecca Fiebrink (Creative Computing Institute at the University of the Arts London), Rob Comber (KTH Royal Institute of Technology) and Clàudia Figueras (Stockholm University)

Website: https://cci.arts.ac.uk/~jchicau/ECSCW24-workshop/index.html

Abstract:
We invite CSCW scholars to collaboratively explore discomfort in the practices of technology design and production. As technology practitioners, we are often believed to have responsibility for the development of technology, yet building of technology is always a collective enterprise. We are inviting the workshop participants to explore the collective, embodied, experiential and ecological nature of technology production with the help of choreography-inspired techniques. The first part of the workshop will be devoted to the sharing of participants’ submissions. In the second part, with the help of body-based exercises, we will articulate the discomforts of building and researching technology in the age of surveillance capitalism. The main workshop goal is to facilitate community building among the tech practitioners and researchers, who share the experience of discomfort around topics such as ecological crisis, post-colonialism, and social (in)justice. Our second goal is to explore the limits of individual responsibility in small and large scale technology production. Our third goal is to create a shared data base of methodologies of exploring discomfort and, more broadly, the embodied nature of technology.

Tim Weiler (IT for the Ageing Society, University of Siegen), Babak Farshchian (Norwegian University of Science and Technology), Sourav Bhattacharjee (IT for the Ageing Society, University of Siegen), Claudia Mueller (IT for the Ageing Society, University of Siegen) and Stefan Hochwarter (JOANNEUM RESEARCH Forschungsgesellschaft mbH)

Website: https://stfnh.github.io/ecscw2024-ws5/

Abstract:
Participatory research in the health sector is fraught with obstacles. In particular, choosing appropriate methods to involve the heterogeneous stakeholders in the health system can be difficult. Not only are time constraints and hierarchies between professional (and non-professional) healthcare actors a challenge, but also dealing with patients who may have different physical and psychological limitations. Accordingly, not all qualitative methods are applicable to all stakeholder groups. Limitations such as speech or visual impairments can make it difficult to participate in focus groups or design workshops. In this workshop we will discuss experiences with participatory methods in the health sector and explore how established methods can be made more inclusive so that they can be adapted to a wide range of stakeholders.

Juan F. Maestre (Swansea University), Caroline Claisse (Open Lab, Newcastle University), Angelika Strohmayer (Northumbria University), Mark Warner (University College London), Abigail Durrant (Open Lab, Newcastle University), Sarah Wydall (Swansea University) and Deborah Jones (Swansea University)

Website: https://sites.google.com/view/ecscw2024workshop/home

Abstract:
The need for interdisciplinary approaches has become a necessity in Computer Science (CS) research. This is particularly the case with research involving the design and development of technologies that can have a significant impact on the wellbeing of people who are deemed vulnerable (e.g., those living with stigmatized conditions or identities). However, in most cases, interdisciplinary research collaborations in CS fail to include experts from key areas whose knowledge and perspectives could benefit the end users and make the technology design process more ethical. In response, we propose a workshop bringing together researchers and practitioners from CS and the Social and Health Sciences to discuss the challenges, practices, and lessons learned regarding such interdisciplinary research collaborations in the context of technology design with and for vulnerable groups. The outcomes of the workshop would provide insights on how to conduct this type of research more effectively and ethically.

Kjeld Schmidt
Copenhagen Business School, Denmark & University of Siegen, Germany

Abstract:
As a research area, CSCW was formed in response to the early development and use of collaboration technologies, as researchers from different disciplines and in different practical domains began to try to understand the potentials and issues of these new technologies. Accordingly, CSCW was from the outset a rather heterogeneous research area, spanning not only computer science and social science but also a manifold of distinctly different research paradigms. In important ways, CSCW is still characterized by such heterogeneity, not least because the challenges emerging from new collaborative technologies give rise to new potentials and issues, but also because collaborative technologies become applied in new work domains and use contexts. At the same time, however, in the midst of this persistent heterogeneity, a research program has been articulated and developed that attempts to build, from the bottom up, a conceptual framework for our understand of the design and use of collaboration technologies in actual work practices.
Based on an initial overview of the emergence and history of the CSCW research areas, the master class will focus on outlining the practice-centered research program in CSCW:

1. The unit of analysis of CSCW research: coordinative practices and artifacts.
2. The key challenge CSCW research: The problematic nature of collaborative
   technology: the problematic nature of constructing and embeddng models of
   social relations in computational artifacts.
3. The analytic axis of CSCW research: The notion of ‘plans and situated action’
   or ‘theory and practice’.

Chiara Ceccarini
Department of Computer Science and Engineering
University of Bologna

Abstract:
In an era characterized by a continual increase in the volume of information and data from diverse sources and presented in various formats, the challenge of effectively representing them and enabling users to derive meaningful insights becomes relevant. This underscores the growing significance of Data Visualization, defined as the systematic representation of data to convey information clearly and impactfully, leveraging human cognitive abilities. The objective is to create a valuable decision-making tool, spotlighting patterns or anomalies within the data. Moreover, Data Visualization enhances data processing in the human brain more efficiently than textual information, fostering comprehension of heterogeneous and large data sets, improving collaboration, and providing an adept ad-hoc data analysis tool.
This masterclass aims to empower participants with the skills and insights necessary for creating visualization. Focusing on the principles of data visualization, participants will explore diverse techniques to transform information into data representations, combining theoretical lessons with hands-on group activities.
The theoretical sessions cover the fundamentals, techniques, and best practices in data visualization, allowing participants to gain a solid understanding of the field. Complementing the theoretical aspect, practical group activities offer participants the chance to apply learned concepts in real-world scenarios and foster teamwork.

Fatemeh Alizadeh (University of Siegen), Dave Randall (University of Siegen), Peter Tolmie (University of Siegen), Minha Lee (Eindhoven University of Technology), Yuhui Xu (Eindhoven University of Technology), Sarah Mennicken (DREI Solutions), Mikołaj P. Woźniak (University of Oldenburg), Dennis Paul (Fraunhofer Institute) and Dominik Pins (Fraunhofer Institute)

Website: https://samsmart.de/en/ecscw-2024-workshop/

Abstract:
The evolution of smart home technologies, particularly agentic ones such as conversational agents, robots, and virtual avatars, is reshaping our understanding of home and domestic life. This shift highlights the complexities of modern domestic life, with the household landscape now featuring diverse cohabiting units like co-housing and communal living arrangements. These agentic technologies present specific design challenges and opportunities as they become integrated into everyday routines and activities. Our workshop envisions smart homes as dynamic, user-shaped spaces, focusing on the integration of these technologies into daily life. We aim to explore how these technologies transform household dynamics, especially through boundary fluidity, by uniting researchers and practitioners from fields such as design, sociology, and ethnography. Together, we will develop a design framework that responds to the changing nature and boundaries of contemporary living arrangements.

Christophe Chassot (LAAS-CNRS, INSA Toulouse), Caroline Datchary (LISST, Toulouse Jean Jaurès University), Sylvie Grosjean (University of Ottawa), Myriam Lewkowicz (LIST3N/Tech-CICO, Troyes University of Technology), Samir Medjiah (LAAS-CNRS, Paul Sabatier University – Toulouse 3) and Claudia Müller (University of Siegen)

Website: https://www.vertuose-project.org/ECSCW24-Workshop

Abstract:
The digitization of work has expanded the possibility of collecting traces of activities, and AI techniques are now expanding the potential for analyzing this large amount of data. This phenomenon is mostly associated with forms of control and evaluation of worker’s activities, thus generating forms of resistance. It is therefore important to think about ways of collecting and processing this data that could improve the quality of life at work, by tackling information, cognitive, or communication overload. Indeed, this data could be used to improve deliberation in organizations, by providing digital representations of the activity that is not easy to grasp in day-to-day professional work.
The objective of this workshop is to gather researchers interested in discussing how data could be collected, analyzed, and discussed to improve the quality of life at work: which data? Which methods for its collection and its analysis? Under which conditions?

Tanja Aal (University of Siegen), Laura Scheepmaker (Saxion University of Applied Sciences), Alicia Julia Wilson Takaoka (Norwegian University of Science and Technology), Doug Schuler (The Evergreen State College), Alan H. Borning (University of Washington), Claudia Müller (University of Siegen) and Konstantin Aal (University of Siegen)

Website: https://just-city.pubpub.org/?breakCache=1712160741

Abstract:
The incorporation of digital infrastructure has become increasingly important in Smart Cities. Inclusive Smart City design requires an intersectional approach that engages human and non-human actors. While in academia inclusive design and socio-technical methods are emerging, Smart City practitioners lack universally accessible collections of methods applicable for diverse target groups. This workshop examines creative, qualitative and participatory methods with practitioners and researchers for inclusive design of Smart Cities that consider the needs and preferences of vulnerable target groups such as older adults, wildlife, and nature. A participatory approach is applied, taking into account the multidisciplinary complex work context of practitioners, e.g., representatives of municipalities. This workshop is the third of a series of workshops against this theme and closes the circle of different relevant stakeholders (researchers, vulnerable target groups, practitioners), resulting into a collection of inclusive, participatory methods which are made accessible to Smart City practitioners in an online toolbox.

Michaela Schmidt (Norwegian University of Technology and Science), Monica Divitini (Norwegian University of Technology and Science), Christine Hohenbüchler (TU Wien), Nora Ringdal (Norwegian University of Technology and Science), Theresa Schütz (TU Wien) and Hilda Tellioglu (TU Wien)

Website: https://hildatellioglu.com/ecscw-workshop-2024/

Abstract:
With this workshop, we aim to provide a forum for participants populated by researchers, artists, and practitioners to share their experiences with creativity in
infrastructures and infrastructures in creativity. The goal is to learn from different approaches and perspectives. We focus on reflecting on key issues based on CSCW (Computer Supported Cooperative Work), PD (Participatory Design), and IxD (Interaction Design) concepts and approaches regarding facilitating creativity. It should act as a seed for further exchange of ideas and cross-community fertilization. After briefly introducing state-of-the-art creativity and infrastructures, different approaches connected with supporting practices of being creative in given infrastructures and re/shaping infrastructures to facilitate creativity in processes will be examined and evaluated in group discussions by informing the presented practices with theories and concepts from CSCW, PD, IxD and creativity research.

From Human-Human Collaboration to Human-AI Collaboration

Human-Centered AI (HCAI) refers to the research effort that aims to design and implement AI techniques to support various human tasks, while taking human needs into consideration and preserving human control. Prior work has focused on human-AI interaction interface design and explainable AI research (XAI). However, despite these fruitful research results, why do many so-called “human-centered” AI systems still fail in the real world? In this talk, I will discuss the human-AI interaction paradigm, and show how we can learn from human-human collaboration to design and build AI systems that lead to a successful interaction paradigm, especially in this LLM era. This work serves as a cornerstone towards the ultimate goal of human-AI collaboration, where AI and humans can take complementary and indispensable roles to achieve a better outcome and experience.

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Session chair: Fabiano Pinatti

Trusting Intelligent Automation in Expert Work: Accounting Practitioners’ Experiences and Perceptions
Saara Ala-Luopa, Thomas Olsson , Kaisa Väänänen , Maria Hartikainen , Jouko Makkonen
Journal papers

Do we really want AI answering on our behalf? A study of smart replies usage
Joris Falip and Nadia Gauducheau
Exploratory papers

Reinvigorating Consent: Exploring New Paradigms for Privacy and Data Sharing
August Bourgeus and Laurens Vandercruysse
Exploratory papers

Situational Awareness Data Extraction from Cooperative Virtual Reality Maritime Training Simulations
Thomas Larsen, Per Larsen and Pernille Bjørn
Notes

Folksonomies in Crowdsourcing Platforms: Three Tensions Associated with the Development of Shared Language in Distributed Groups
Julia Bullard, Kevin Crowston, Corey Jackson, Alexander Owen Smith and Carsten Østerlund
Notes

The Moment That The Driver Takes Over:  Examining trust in full-self driving in a naturalistic and sequential approach
Le Song and Zhegong Shangguan
Exploratory papers

Session chair: Claudia Mueller

Enacting Entanglement: CreaTures, Socio-Technical Collaboration and Designing a Transformative Ethos
Ann Light, Jaz Hee-jeong Choi, Lara Houston, Andrea Botero
Journal papers

The Generative Role of Objects in Infrastructure Design: A Case of Designing a System for Continuity of Care
Christopher Sadorge, Monika Nerland , Miria Grisot
Journal papers

Using a service lens to better understand practices – and vice versa
B. Farshchian, Marius Mikalsen
Journal papers

Participatory Explorations in the Techno-Spiritual
Tanis Grandison
Exploratory papers

Design Implications for a Social and Collaborative Understanding of online Information Assessment Practices, Challenges and Heuristics
Vasilis Vlachokyriakos, Ian Johnson, Robert Anderson, Caroline Claisse, Viana Zhang and Pamela Briggs
Notes

Collaboration planning using visual landscape metaphors in group meetings
Mikko Illi, Robin Gustafsson and Masood Masoodian
Poster

Exploring the Ethical Dilemmas of Generative AI in Chinese Cyberspace: A Case Study of the “Cyber 10” Online Community
Qinyuan Lei, Ran Tang, Hiu Man Ho, Yawen Zhang and Zilu Tang
Poster

Towards a better quality of life at work: How to collectively define digital communication conventions
Romain Roccamatisi, Myriam Lewkowicz and Nadia Gauducheau
Poster

The Overlook of Maintenance Practices in the Digitalization of Railway Maintenance Records
Alexis Lauferon and Myriam Lewkowicz
Poster

Co-designing a Socio-Technical Solution to Mitigate Workplace Communication Overload: An Interdisciplinary Practice-Based Study
Maria Sol Romero Goldar, University of Toulousse
Doctoral Colloquium

Analysing and Visualising the Rhythms and Flows of Hybrid Work
Jennifer Gerbl, University of Koblenz
Doctoral Colloquium

Frictional AI: Designing Desirable Inefficiencies in Decision Support Systems for Knowledge Work
Chiara Natali, University of Milan-Bicocca
Doctoral Colloquium

Design of Data Literacy Assets-based Learning Strategies with Marginalized Communities Inspired by Paulo Freire’s Pedagogy
Luciana Brito, Federal University of Rio de Janeiro
Doctoral Colloquium

Critical Perspectives of Infrastructures in the Field of Migrant Reception
Isabella Corieri, Syracuse University
Doctoral Colloquium

Exploring Collaborative Practices in Qualitative Analysis: The Case of GTM
Margaux Coeuret, Troyes University of Technology
Doctoral Colloquium

Social Media Influencers and Consumer Behavior: Online Shopping Trends among Saudi Women
Hadeel Alhomaid, Lancaster University
Doctoral Colloquium

Supporting the Appropriation of ERP Systems in SMEs: A Practice-centred Approach
Philipp Rutz, University of Siegen
Doctoral Colloquium

The Agency of Artificial Intelligence in microsocial decision making in the Ministry of Works and Transport: An analysis of the User-AI Interaction in U-Turn System
Jason Leach, University of Ottawa
Doctoral Colloquium

Understanding the Changes in Railway Maintenance Work: A Sociotechnical Perspective
Alexis Lauferon, Troyes University of Technology
Doctoral Colloquium

What Remains of Containment? Evolution of Artifact Ecologies in Civil Security Organizations
Lisa Formentini, Troyes University of Technology
Doctoral Colloquium

Collaboration planning using visual landscape metaphors in group meetings
Mikko Illi, Robin Gustafsson and Masood Masoodian

The Overlook of Maintenance Practices in the Digitalization of Railway Maintenance Records
Alexis Lauferon and Myriam Lewkowicz

Exploring the Ethical Dilemmas of Generative AI in Chinese Cyberspace: A Case Study of the “Cyber 10” Online Community
Qinyuan Lei, Ran Tang, Hiu Man Ho, Yawen Zhang and Zilu Tang

Towards a better quality of life at work: How to collectively define digital communication conventions
Romain Roccamatisi, Myriam Lewkowicz and Nadia Gauducheau

Session chair: Hilda Tellioglu

Everyday Diagnostic Work in the Histopathology Lab: CSCW Perspectives on the Utilization of Data-Driven Clinical Decision Support Systems
Rob Procter, Mark Rouncefield, Peter Tolmie, Clare Verrill
Journal papers

Barriers and Facilitators to Participation when Involving Caregivers and Healthcare Workers in Co-design Workshops in Peruvian Low-resource Settings
Deysi Ortega, Rosario Bartolini, Rossina Pareja, Hillary M Creed-Kanashiro, Katarzyna Stawarz, Michelle Holdsworth, Emily Rousham and Nervo Verdezoto
Exploratory papers

Tying the policy knot: the Case of an Ongoing Digital Archiving Project for Patient Records
Léonord Rolland-Blin, Khuloud Abou Amsha and Matthieu Tixier
Notes

Social Connectedness as a Focus for Designing Technologies in Support of Mental Health
Gabriela Marcu and Jina Huh-Yoo
Notes

Session chair: Myriam Lewkowicz

Analysis of coordination mechanisms during collaborative problem-solving on an interactive tabletop display
Valerie Maquil, Hoorieh Afkari, Béatrice Arend, Svenja Heuser, Patrick Sunnen
Journal papers

A Task-oriented Multimodal Conversational Interface for a CSCW Immersive Virtual Environment
Paola Barra, Andrea Antonio Cantone, Rita Francese, Marco Giammetti, Raffaele Sais, Otino Pio Santosuosso, Aurelio Sepe, Simone Spera, Genoveffa Tortora and Giuliana Vitiello
Exploratory papers

A Rapid Review of Gender Parity and Collaboration in Technology: Insights from the Past Decade
Larissa Galeno, Carlos Eduardo Barbosa, Luis Felipe Coimbra Costa, Yuri Lima, Luciana Maria Azevedo Nascimento, Geraldo Xexéo and Jano Moreira de Souza
Exploratory papers

The work to make coordination technologies work
Ina Wagner and Kjeld Schmidt
Exploratory papers

Intelligent Services in the IoE Paradigm: A New Age of Collaboration
Amanda Addor Taves, Viviane C. Farias da Costa, Carlos Eduardo Barbosa and Jano Moreira de Souza
Exploratory papers

Impacts vs Implications: Rushed Technology Adoption in Small and Medium Enterprises due to Covid-19 Pandemic
Hussain Abid Syed, Marén Schorch, Aparecido Fabiano Pinatti de Carvalho, Konrad Meisner, Volkmar Pipek and Volker Wulf
Notes

“We kind of have to do our job alongside the digitalization” – on working with continuously changing tools
Johanne Svanes Oskarsen and Tone Bratteteig
Exploratory papers

Prof Dr Volkmar Pipek passed away on January 6, 2024. Prof Dr Pipek made many significant contributions to the field of CSCW and to ECSCW in particular. The panel will discuss the impact and legacy of his work.

Chair: Luigina Ciolfi

Panel Participants: Mark Ackerman, Antonella De Angeli, Carla Simone, Volker Wulf

Chair: Kjeld Schmidt
Awardee: Ina Wagner

10 minutes intro by the chair, 25 minutes speech by the awardee.

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Session chair: Gabriela Marcu

Fleeting Alliances and Frugal Collaboration in Piecework: A Video-Analysis of Food Delivery Work in India
Riyaj Shaikh, Moira Mcgregor, Barry Brown, Airi Lampinen
Journal papers

Embassy Club
https://maps.app.goo.gl/yLoJPEhJ22g2M96j7

The case for a practice-centred approach to cultural heritage technologies

Museums and cultural heritage sites have been a fertile research ground tor CSCW and HCI research, often complementing curatorial and interpretation strategies involving digital technologies that have developed within the heritage sector. Historically, cultural heritage has been an important domain to be studied within CSCW and HCI from the point or view of challenging assumptions with notions of “use”, “user” and “interaction” around technology, and of adopting a situated design approach, although in recent years attention to this domain (particularly within CSCW) has decreased. Reflecting on issues at both domain-specific and disciplinary levels, this talk will make the case for a practice-centred approach to research on cultural heritage technologies, arguing for the need to keep developing in-depth understandings of how heritage and the (present and future) technologies that facilitate encountering it become part of people’s lives. Examples from past and current projects in the heritage domain will be used to Illustrate and reflect on evolving processes or technology design involving “users”, “participants and “co-creators” in a socially-situated and materially entangled way. A practice-centred approach will also be argued as contributing to current critical heritage discourse, and as a way to examine influential technological trends such as Al and their application for cultural heritage interpretation.

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Session chair: Chiara Ceccarini

The impact of digitalization on frontline employees’ knowledge work – a literature review
Michaela Schmidt and Babak Farshchian
Exploratory papers

Syncing Minds: Analyzing Knowledge Work Practices in IT Projects Through Cross-Domain Collaboration
Leili Babashahi, Carlos Eduardo Barbosa, Matheus Argôlo, Marcos Antonio de Almeida and Jano Moreira de Souza
Exploratory papers

Award winners: Asbjørn Malte Pedersen, Claus Bossen
Cultivating Data Practices Across Boundaries: How Organizations Become Data-Driven

Session chair: Gabriela Marcu

Reconfiguring collaborative data work
Torbjørg Træland Meum and Miria Grisot
Notes

Encounters with indoor delivery robots: a sociological analysis of non-verbal behaviours towards robots
Naoko Abe and Tommaso Colombino
Notes

Introducing a Gamification Element in Enterprise Collaboration Platforms: Only a Flash in the Pan or a Lasting Effect?
Laura Stojko, Lin Lin, Roman Soucek, Klaus Moser and Michael Koch
Notes