This workshop discusses organizational resilience and resilient infrastructures from CSCW perspective. The COVID-19 pandemic and the subsequent physical and social constraints have been detrimental to the activities of different organizations, especially to small and medium enterprises (SMEs). SMEs must recognize and search for opportunities to adapt to this crisis by developing resilient organizational infrastructures. How organizational infrastructures can be designed to instill resilient properties like adaptive capacity, self-adjustment, and continuity? Through this workshop, we offer research prospects by applying organizational resilience theories to study organizational infrastructure and infrastructuring activities, which can be used for their prospective transformations into resilient infrastructures.

Additional Information

Organizers: Hussain Abid Syed, Marén Schorch, Sam Addison Ankenbauer, Sohaib Hassan, Konrad Meisner, Martin Stein, Sascha Skudelny, Helena Karasti, Volkmar Pipek

Time Zones:

Zürich, Switzerland 15:00 CEST
Pacific Time 06:00 PDT
Central Time 08:00 CDT
Eastern Time 09:00 EDT
Rio de Janeiro, Brazil 10:00 BRT
London, United Kingdom 14:00 BST
Moscow, Russia 16:00 MSK
Dubai, United Arab Emirates 17:00 GST
Mumbai, India 18:30 IST
Singapore, Singapore 21:00 SGT
Tokyo, Japan 22:00 JST
Sydney, Australia 23:00 AEST

Organizers: Preethi Srinivas​ ​, Brad A Myers​ ​, Youyang Hou

Time Zones:

Zürich, Switzerland 16:00 CEST
Pacific Time 07:00 PDT
Central Time 09:00 CDT
Eastern Time 10:00 EDT
Rio de Janeiro, Brazil 11:00 BRT
London, United Kingdom 15:00 BST
Moscow, Russia 17:00 MSK
Dubai, United Arab Emirates 18:00 GST
Mumbai, India 19:30 IST
Singapore, Singapore 22:00 SGT
Tokyo, Japan 23:00 JST
Sydney, Australia 00:00 AEST

Understanding user contexts and practices for the design and development of useful and usable technologies has for long been acknowledged as relevant within the fields of Human-Computer Interaction (HCI) and Computer-Supported Cooperative Work (CSCW). Taking account of the growing interest in human practices for the design and quality assessment of digital technologies, Grounded Design (GD) has been introduced as a paradigm for design research and practice. As a research paradigm, GD focuses on investigating changes in human practices stemming from the use and appropriation of digital technologies. The results of such investigations are used as input for the design and development of new and innovative digital solutions. In this context, Design Case Study (DCS) serves as a framework to orient and document research and practice predicated on GD. The framework, which is organised in three interdependent phases – pre-study, design and appropriation –, provides useful guidance and infrastructure for successful GD initiatives. This masterclass sets out to demonstrate how DCS can be used to accomplish relevant and impacting GD projects. It will introduce the conceptual and theoretical grounds behind the framework, as well as discuss the different methods and methodologies which can be used for it.

Additional information

Organizers: Aparecido Fabiano Pinatti de Carvalho

Time Zones:

Zürich, Switzerland 15:00 CEST
Pacific Time 06:00 PDT
Central Time 08:00 CDT
Eastern Time 09:00 EDT
Rio de Janeiro, Brazil 10:00 BRT
London, United Kingdom 14:00 BST
Moscow, Russia 16:00 MSK
Dubai, United Arab Emirates 17:00 GST
Mumbai, India 18:30 IST
Singapore, Singapore 21:00 SGT
Tokyo, Japan 22:00 JST
Sydney, Australia 23:00 AEST

The ECSCW 2021 Doctoral Colloquium provides an opportunity for doctoral students to discuss their research in an international forum under the guidance of a panel of experienced CSCW researchers. We invite candidates who are working broadly in the field of CSCW to apply.

Organizers: Dave Randall & Mark Rouncefield

Time Zones:

Zürich, Switzerland 10:00 CEST
Pacific Time 01:00 PDT
Central Time 03:00 CDT
Eastern Time 04:00 EDT
Rio de Janeiro, Brazil 05:00 BRT
London, United Kingdom 09:00 BST
Moscow, Russia 11:00 MSK
Dubai, United Arab Emirates 12:00 GST
Mumbai, India 13:30 IST
Singapore, Singapore 16:00 SGT
Tokyo, Japan 17:00 JST
Sydney, Australia 18:00 AEST

The increased popularity of UX design practices in the industry led to the creation of more usable, useful, and enjoyable digital products and services. Nonetheless, the scope of the UX efforts generally concerns a single product or project under development. In this workshop, we call for the shift beyond a single product paradigm towards a more ecosystemic approach in UX design to create long-lasting, reusable, and transferable UX artifacts.

We invite scholars, who are interested in UX processes at work, and UX practitioners, leaders, and managers, to help us synthesize the current state of the discussion to create a UX research agenda for designing integrated digital work environments, unpacking development, users, and change perspectives to aid knowledge transfer across projects and overtime.

Additional information

Organizers: Anton Fedosov, Daniel Boos, Susanne Schmidt-Rauch, Jarno Ojala, Myriam Lewkowicz

Platformization is transforming the way we work. In many European countries, platformization of organizations, both private and public, is well underway. How do the characteristics of digital platforms affect the way we work and cooperate?

In this workshop we want to discuss the platformization of work from a CSCW perspective. The CSCW literature contains substantial amount of research on digital platforms, but this research is mainly about two-sided global platforms such as social media, on-demand labor, and crowdsourcing platforms. If you are doing research in organizations that are undergoing platformization, please consider to participate to our workshop!

Additional information

Organizers: Babak A. Farshchian, Miria Grisot, Stefan Hochwarter, Anna Sigríður Islind, Marius Mikalsen, Elena Parmiggiani, Polyxeni Vassilakopoulou

This workshop discusses organizational resilience and resilient infrastructures from CSCW perspective. The COVID-19 pandemic and the subsequent physical and social constraints have been detrimental to the activities of different organizations, especially to small and medium enterprises (SMEs). SMEs must recognize and search for opportunities to adapt to this crisis by developing resilient organizational infrastructures. How organizational infrastructures can be designed to instill resilient properties like adaptive capacity, self-adjustment, and continuity? Through this workshop, we offer research prospects by applying organizational resilience theories to study organizational infrastructure and infrastructuring activities, which can be used for their prospective transformations into resilient infrastructures.

Additional Information

Organizers: Hussain Abid Syed, Marén Schorch, Sam Addison Ankenbauer, Sohaib Hassan, Konrad Meisner, Martin Stein, Sascha Skudelny, Helena Karasti, Volkmar Pipek

Within the fields of Human-Computer Interaction (HCI) and Computer- Supported Cooperative Work (CSCW), there is a wide acknowledgement that, in order to design useful and usable interactive systems, it is key to accurately understand users, their contexts and the practices they engage with. For that, HCI and CSCW professionals have for long been drawing on socio-scientific methods as a means towards it. While much has been said in terms of methods that can be used to capture the user contexts and associated practices, considerably less is found on how the collected data can be systematically analysed, in order to generate trustworthy representations of what has been heard and observed from participants. One possible reason for that is the lack of training of researchers in the area to use appropriate data analysis techniques. This masterclass sets out to address this gap. It aims at providing HCI and CSCW researchers and practitioners with deep knowledge about one of the most popular data analysis technique of the moment: Thematic Analysis (TA). Through a practical exercise, the masterclass will introduce and explore the procedures involved in carrying out TA, so to equip professionals from the field with the necessary tools to have a good understanding of the relevant user contexts and practices for the design of innovative, useful and usable interactive systems.

Additional information

Organizers: Aparecido Fabiano Pinatti de Carvalho