WS 1: Implementing Electronic Health Records – Cases, Concepts, Questions.
Morten Hertzum (Roskilde University), Rebecca Randell (University of Bradford), Gunnar Ellingsen (UiT Arctic University of Norway) and Miria Grisot (University of Oslo)
Website: https://mortenhertzum.dk/EHR2023.html
Abstract:
Electronic health records (EHRs) support patient treatment by providing healthcare professionals with the means to order, document, and follow up on the steps taken to treat and care for each patient. EHRs are complex systems, and their implementation is a major undertaking, which has received sustained attention in computer-supported cooperative work (CSCW) and other research fields. This workshop aims to provide a forum for participants to get updated on current CSCW studies of EHR implementations and create connections with a select group of other CSCW researchers who study such implementations. Within the overall topic of EHR implementation, the workshop themes include, but are not limited to, case analyses, theoretically oriented pieces, discussion essays, stakeholder analyses, methodological reflections, and comparative pieces. The key activities at the workshop will be presentations of the participants’ position papers and thematic discussions in break-out groups.
WS 2: Spatial tensions in CSCW: The political and ethical challenges of scale.
Airi Lampinen (Stockholm University), Chiara Rossitto (Stockholm University), Roel Roscam Abbing (Malmö University), Ann Light (Malmö University and University of Sussex), Anton Fedosov (University of Zurich) and Luigina Ciolfi (University College Cork and Lero)
Website: https://www.ifi.uzh.ch/en/zpac/ws-ecscw2023.html
Abstract:
This workshop advances a CSCW-perspective on how scale and place relate and how we might better understand what role scale plays in the design of tools and collaborative processes. This full-day workshop is designed for up to 20 participants, to be selected based on short position papers that relate to one or more of the workshop themes: (1) the political and ethical challenges of scale, (2) modes of organizing, infrastructuring, and governing, (3) (inter)organizational aspects, and (4) place and care. The workshop builds upon the COST Action From Sharing to Caring: Examining Socio-Technical Aspects of the Collaborative Economy that played a key role in bringing researchers together to address issues of care and scale, as well as recent workshops and interests groups at CSCW and HCI venues that have focused on issues of scale, cooperation, and place-making. Our aim with this workshop is to provide a space for the continued unfolding of the discussions sparked through these prior activities, this time with a particular focus on the political and ethical challenges of scale.
WS 3: Collectively Improve the Quality of Life at Work: How and Which Data to Collect and Analyze?
Claus Bossen (University of Aarhus), Christophe Chassot (LAAS-CNRS, INSA Toulouse), Caroline Datchary (LISST, Toulouse Jean Jaurès University), Sylvie Grosjean (University of Ottawa), Shion Guha (University of Toronto), Myriam Lewkowicz (LIST3N/Tech-CICO, Troyes University of Technology) and Samir Medjiah (LAAS-CNRS, Paul Sabatier University – Toulouse 3)
Website: https://www.vertuose-project.org/ECSCW23-Workshop
Abstract:
Digitization of work has expanded the possibility to collect traces of activities, and AI techniques now extend the potential for analyzing this large amount of data. This phenomenon is mostly associated with forms of control and evaluation of the activity of the employees, thus generating forms of resistance. It is therefore important to think about forms of collection and processing of this data that could improve quality of life at work, by tackling information, cognitive, or communication overload. Indeed, this data could be used to improve deliberation in organizations, by providing digital representations of the activity, which is not easy to grasp in day-to-day professional work. The objective of this workshop is to gather researchers interested in discussing how data could be collected, analyzed, and discussed to improve the quality of life at work: which data? Which methods for its collection and its analysis? Under which conditions?
WS 4: The digital public encounter.
Michaela Schmidt (NTNU), Babak A. Farshchian (NTNU) and Sara Hofmann (University of Agder)
Website: https://digipub.idi.ntnu.no/digital-public-encounters/
Abstract:
The digitalization of the public sector impacts nearly all aspects of public service provision, including the interaction between citizens and public officials, also known as public encounter. This traditionally face-to-face interaction is being replaced by digital platforms, chat-bots, and self-services. Public encounters can be highly collaborative processes, e.g. in the provision of welfare services, that involve multiple stakeholders. The use of digital tools in these processes poses opportunities as well as challenges to the collaborative process and the public service provision in general. This workshop aims to bring together researchers and practitioners with a common interest in the collaborative aspects of digital public encounter, how public officials and citizens communicate and cooperate through digital tools, and the long-term impact of these technological transformations. Topics include but are not limited to communication and collaboration processes in the digital public encounter, analysis of digital tools in the public encounter and theories and case-studies on how public encounters happen. We invite researchers as well as practitioners to participate in the workshop.
WS 5: From empathy to gamification: Inspecting motivational and sensitive methods for participation of co-researchers in healthcare. Canceled
Tim Weiler (University of Siegen), Liliana Savage Pinto (University of Siegen), David Struzek (University of Siegen), Holger Klapperich (University of Applied Sicences Düsseldorf), Alina Huldtgren (University of Applied Sicences Düsseldorf) and Claudia Müller (University of Siegen)
Website: https://cocre-hit.de/co-research/
Abstract:
Methods to create inviting and motivational collaborative research settings between researchers, designers and their anticipated co-researcher groups are manifold. They appear in a wide spectrum, from creating empathy to joyful and ludic approaches. However, some research domains are more open to long-term participatory contexts than others. Specifically, the healthcare domain provides several challenges, e.g., with medical experts under time pressure and patient groups of different levels of vulnerabilities. This workshop aims at opening up a discussion of appropriate methods for increasing participants’ motivation with preserving their well-being. The workshop will explore the motives of co-researchers, options and opportunities arising from co-research, and how to make co-researchers comfortable and experience co-creation as a meaningful activity -but also be aware of possible limitations.